Terms and Conditions

Welcome to The Bomb Enterprises Inc ("TheBomb®", "we", "us", or "our"). These Terms and Conditions ("Terms") govern your access to and use of our digital services, including website design, website hosting, search engine optimization (SEO), advertising management, business automation, phone systems, business AI, and graphic design services. By accessing our website, using our services, or entering into an agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you disagree with any part of these Terms, you must discontinue use of our services immediately.

Scope of Services

TheBomb® provides a comprehensive suite of digital marketing and technology services, including but not limited to:

• Website Design: Custom, responsive website design and development with technical SEO optimization

• Website Hosting: Premium hosting services with daily backups, security updates, and software maintenance

• Search Engine Optimization (SEO): SEO optimization services to improve search engine rankings

• Advertising Management: Management of Google Ads, Meta Ads (Facebook/Instagram), TikTok Ads, and Reddit Business Ads campaigns

• Business Automation: Custom automation solutions to streamline business processes

• Phone Systems: Automated phone system solutions and management

• Business AI: AI-powered business solutions and integrations

• Graphic Design: Custom graphic design services for digital and print media

We continually enhance our services with new features and improvements. These Terms apply to all current and future services we offer. Specific service details, pricing, and deliverables will be outlined in individual service agreements or proposals.

Payment Terms

Payment for our services is subject to the following terms:

Payment Methods

We accept the following payment methods:

• Interac e-transfer

• Electronic Funds Transfer (EFT)

• Wire payments

• Pre-authorized debit

• Credit cards

Website Design Payments

Website design projects require a 50% deposit before work begins. The remaining 50% is due before final delivery of the completed website. The 50% deposit is non-refundable.

Recurring Service Payments

Monthly recurring payments may be required for the following services:

• Advertising management (Google Ads, Meta Ads, etc.)

• Phone systems

• Website hosting

• SEO optimization

Late Payments

We do not charge late payment fees. However, if recurring payments are late, TheBomb® reserves the right to cancel or suspend all services until payment is rendered. Services will be reinstated upon receipt of payment.

Additional Services

Updates, custom requests, and maintenance work requested after the final website is complete and launched are billed at our standard hourly rate with a minimum charge of one hour.

Ownership and Intellectual Property

Upon receipt of full payment, the Client will own all completed deliverables created specifically for them. However, the following exceptions apply:

• Third-Party Licenses: Software licenses from third parties remain subject to their respective license agreements

• Templates and Components: Proprietary templates, tools, and code components not specifically created for the Client remain the property of TheBomb®

• SEO and Advertising Strategies: SEO strategies, advertising strategies, and methodologies developed by TheBomb® remain the exclusive property of TheBomb®

TheBomb® reserves the right to display completed work in our portfolio and marketing materials unless expressly prohibited by the Client in writing.

No Refunds Policy

All payments are non-refundable. This includes:

• Deposits and upfront payments

• Payments for completed work

• Monthly subscription fees (services will be cancelled at the end of the current billing cycle, but fees already paid are not refunded)

• Payments for services in progress

By making a payment, you acknowledge that you understand and agree to this no-refund policy.

Cancellation and Termination

Either party may terminate a service agreement with 30 days' written notice. The following terms apply to cancellation and termination:

• Work Completed: If terminated by the Client, payment for all work completed up to the termination date is due immediately

• Non-Refundable Payments: Deposits and payments for completed work are non-refundable

• Monthly Subscriptions: Monthly subscription fees will not be retroactively refunded. Service subscription fees will be cancelled at the end of the current billing cycle

• Service Suspension: TheBomb® reserves the right to suspend or cancel services immediately if payment is not received or if the Client breaches these Terms

Limitation of Liability and Disclaimers

TheBomb® is not liable for the following:

• Issues caused by third-party services (e.g., hosting providers, plugins, ad platforms, payment processors)

• Errors resulting from changes made by the Client or third parties after delivery

• Copyright or intellectual property disputes arising from Client-provided materials

• Technology malfunctions, server outages, breaches, hacks, or data loss caused by unforeseen circumstances, third-party actions, or client actions

• Loss of business, revenue, or profits resulting from service interruptions or failures

TheBomb®'s maximum liability is limited to the total fees paid under the specific service agreement in question.

No Performance Guarantees

TheBomb® does not provide service level agreements (SLAs) or performance guarantees for any services offered.

We cannot guarantee specific results for any of our services, including but not limited to:

• Search engine rankings or SEO performance improvements

• Advertising campaign performance, click-through rates, or conversion rates

• Website uptime or hosting availability (though we strive for high availability)

• Business outcomes, revenue increases, or return on investment

• Specific timelines for project completion (though we provide estimated timelines)

While we work diligently to provide high-quality services and achieve positive results for our clients, many factors beyond our control can affect outcomes. By using our services, you acknowledge that results are not guaranteed.

Confidentiality

Both parties agree to keep confidential all proprietary information, trade secrets, and project details disclosed during the course of providing or receiving services. This includes:

• Business strategies and methodologies

• Client data and information

• Project specifications and details

• Financial information

This confidentiality obligation survives termination of the service agreement.

Security and Data Protection

TheBomb® will implement reasonable measures to secure Client websites and data, including:

• Application of strict firewall and Cloudflare WAF (Web Application Firewall) protocols

• Regular security updates and software maintenance

• Daily backups for hosted websites

However, TheBomb® is not responsible for security breaches or data loss caused by:

• Third-party vulnerabilities

• Client negligence (e.g., weak passwords, sharing credentials)

• Force majeure events

The Client is responsible for maintaining secure passwords and access credentials for all accounts. The Client should not share login credentials with unauthorized parties.

Force Majeure

TheBomb® shall not be held liable for delays or failure to perform any part of a service agreement due to circumstances beyond our reasonable control, including but not limited to:

• Acts of God or natural disasters

• Pandemics or public health emergencies

• Technical failures or infrastructure issues

• Hacking attempts or cybersecurity incidents

• Server downtime or outages caused by datacenter issues

• Governmental restrictions or regulatory changes

• Third-party service provider failures

Dispute Resolution

In the event of a dispute, both parties agree to first attempt to resolve the matter through good-faith negotiations. If the dispute cannot be resolved through direct negotiation, disputes will be subject to mediation or arbitration as mutually agreed by both parties.

If mediation or arbitration is not successful or not agreed upon, disputes may be resolved through the courts of British Columbia, Canada.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of British Columbia, Canada.

Changes to These Terms

We may update these Terms and Conditions from time to time. If we make material changes, we will notify clients who have provided valid email addresses. The "Last updated" date at the top of these Terms indicates when they were last revised.

Continued use of our services after changes to these Terms constitutes acceptance of the updated Terms. If you do not agree with the updated Terms, you must discontinue use of our services and terminate any active service agreements in accordance with the cancellation terms outlined above.

Contact Us

If you have questions, concerns, or requests regarding these Terms and Conditions or our services, please contact us:

• Company: The Bomb Enterprises Inc

• Address: 4114 Crozier Road, Armstrong BC, V0E 1B6, Canada

• Email: [email protected]

• Phone: 855-434-9023